Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Brent Hershey
Hershey Ins and Fin Svcs Inc
Office Hours
Address
Roanoke, VA 24018-6524
Across from Brambleton Imports.
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
-
Phone
(540) 772-0011
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
-
Phone
(540) 772-0011
Languages
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Social Media
Viewing team member 1 of 8
Beth Thomas
Team Leader
License #1145278
Hi, I'm Beth Duff a proud spouse and parent to two wonderful kids. Our family dynamic is a lively one, complete with our two lovable cats and two colorful fish. We cherish spending time together and are always up for new adventures—whether it's exploring the outdoors, having nerf gun battles, or simply sharing quality moments at home. Family is the heart of everything I do.
Outside of work, I serve as a coach for the local YMCA, where I get the chance to mentor and inspire kids in our community. Coaching allows me to give back and stay active while fostering teamwork and confidence in young people.
Professionally, I chose a career in insurance because I believe in protecting what matters most—family. I understand how important it is knowing your loved ones and your future are safeguarded. Helping families prepare for the unexpected and build a brighter future is more than a job for me.
I’m Blessed to work beside the most amazing team and serve our community in every way possible.
Viewing team member 2 of 8
Logan Richardson
Account Manager
License #1377417
Viewing team member 3 of 8
Sabrina Billings
Office Manager
License #1047816
Sabrina is a proud Roanoke Valley native who lives in the area with her husband Josh and their beloved cats. She has a deep-rooted passion for serving her community, regularly volunteering and supporting numerous local organizations in Roanoke and Botetourt Counties. Whether personally or professionally, Sabrina is committed to making a positive impact on the lives of those around her.
Sabrina’s professional journey is supported by a strong educational foundation, including a Bachelor’s degree from Hollins University and an Associate’s degree from Virginia Western Community College. She also holds P&C (Property & Casualty) and Life insurance licenses and is a certified Notary, enabling her to provide a broad range of services to her customers.
Her path into the insurance industry was profoundly shaped by a personal experience. After losing her mother to lung cancer in 2017, Sabrina saw firsthand how life insurance could provide financial security during difficult times. This experience inspired her to dedicate her career to helping others protect what matters most. Sabrina takes pride in helping her customers save money while ensuring they are safeguarded today so they can confidently plan for their future.
Sabrina’s decision to join the Brent Hershey Agency was equally personal. Brent played a pivotal role in helping her navigate the transition from being on her mother’s insurance to managing her own coverage independently—an experience that extended beyond insurance and set the foundation for her professional growth. Brent’s support and encouragement of her creative marketing and event ideas made joining the agency a natural fit. Together, they have built a team that is not only dedicated to providing exceptional service but also actively involved in community outreach, becoming pillars of connection and support both professionally and personally.
As COO of the Brent Hershey Agency, Sabrina combines her expertise, passion, and love for community to empower individuals and families to protect their present while building a brighter tomorrow.
Viewing team member 4 of 8
Carrie Zigarac
Customer Service Manager
License #1477842
Carrie Zigarac joined Brent Hershey State Farm in the fall of 2024, bringing her passion for helping others and her dedication to exceptional customer service. As Service Manager, Carrie plays a vital role in assisting policyholders with a variety of needs, including quotes, billing inquiries, coverage adjustments, account updates, claims, and more. Her approachable demeanor and commitment to excellence ensure that every interaction is met with a kind greeting and a friendly smile.
Carrie’s professional journey is a testament to her versatility and drive. With a background in education, she embarked on a second career in the insurance industry, where she discovered her talent for connecting with people and guiding them through important decisions. Her ability to combine expertise with empathy makes her an invaluable part of the Brent Hershey State Farm team.
Originally from Michigan, Carrie and her husband Jeff have been happily married for over 30 years. Together, they have built a close-knit family that includes two adult daughters and a son-in-law, all of whom work in the medical field. In her free time, Carrie loves creating lasting memories with her loved ones and cherishing moments of togetherness.
Carrie was drawn to Brent Hershey State Farm because of the agency’s unwavering commitment to family values, integrity, and community support—principles that align closely with her own. She takes pride in being part of a team that embodies the "Like a Good Neighbor" spirit, working to provide comprehensive coverage for every policyholder.
Viewing team member 5 of 8
Ryleigh Balzer
Account Manager
License #1471767
I was born and raised in Roanoke, VA and now living in the Grandin area. I am a Radford University graduate with a diverse background that spans radio advertisement, retail security, and the restaurant industry.
Coffee gets my day started and, in the evenings, I enjoy playing pickleball when I can. I chose to work in insurance to create relationships and help customers find peace with the right coverage for their needs. Brent’s agency is recognized with their community presence and family-oriented work culture which inspired me to work here.
Viewing team member 6 of 8
Kayla Peregoy
Account Manager
License #1502696
My name is Kayla; I am a girl mom and a wife. When I am not in the office working you can find me reading a good book or making memories with my family. I love animals and exploring new towns, thrifting and antique shopping and I love to dance! I have an associate's degree in applied science and have always loved learning new things. My favorite subject is science and my least favorite would have to be Math. I started in Insurance because I wanted to help make a difference for families and everyone, I meet by making sure they have income, auto and home protection and I wanted to know that they are taken care of by agents that genuinely care and find time to really get to know their customers. Of course, working with Brent Hershey State Farm allowed me to be local to the people In the town I spent my childhood growing up around and allowed me to be a part of a team that really focuses on helping the community and is active in local events. I love being a part of a team that is so well known by everyone in town. It's truly like being a part of a family here at the office and I hope to make everyone I ensure feel like they are a part of this family as well.
Viewing team member 7 of 8
Chelsea Brenneman
Hi, I’m Chelsea Brenneman and I am the Social Media/Marketing Coordinator. I’ve spent over 10 years working in different areas of marketing, and I’ve found a real passion for using creativity to build meaningful connections with our community all while helping a business expand their brand.
I work from home as a hybrid employee, which gives me the incredible flexibility to be present with my four kids while also doing what I love. I’m married to my high school sweetheart, and my little family means everything to me.
One of the things I appreciate most about working with the B Hershey team is the supportive and faith-centered environment. It’s a place where genuine care for people and sharing the love of Jesus is at the heart of everything we do, and that’s something I’m proud to be a little part of.
Viewing team member 8 of 8
Travis Lipes
Account Manager
License #1414795
I chose to work for this office because of their strong community focus and genuine commitment to helping others. As a father of two, I know how important it is to prepare for the future and protect what matters the most. I like to stay active by spending my time in the gym and with my kids, and I bring that same dedication and focus to helping customers feel confident about their coverages today and tomorrow.