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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jarrett

April 19, 2025

5  out of  5
rating by Jarrett
"They’ve been great and a pleasure to speak with"
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Ashton Moger

April 19, 2025

5  out of  5
rating by Ashton Moger
"They have a cute dog named peaches"
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Abbigail Reed

April 19, 2025

5  out of  5
rating by Abbigail Reed
"So sweet! Cute dog!!"
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Kayla Mitchell

April 19, 2025

5  out of  5
rating by Kayla Mitchell
"Roanoke was the absolute best!"
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Melody Mayo

April 19, 2025

5  out of  5
rating by Melody Mayo
"My kids got their faces painted at the kite festival. Everyone was super nice and we got some goodies too!"
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Scott Yingling

April 19, 2025

5  out of  5
rating by Scott Yingling
"Nice to see you all at the kite festival! The goodies and face painting was great!"
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Jacob Combs

April 19, 2025

5  out of  5
rating by Jacob Combs
"Awesome people,very friendly. Jake would be proud"
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Jaime Lane

April 19, 2025

5  out of  5
rating by Jaime Lane
"Thanks for the fun bubbles."
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Mike Warner

April 14, 2025

5  out of  5
rating by Mike Warner
"Excellent customer service. Easy to work with. Thanks for the help Mike"
We responded:
"Thank you for trusting our team with your insurance needs!"
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Trixie

April 8, 2025

5  out of  5
rating by Trixie
"Logan offered local resources to assist me with an issue at my apartment, and helped me update my renters policy. Logan was friendly and great to work with. I appreciate all their help!"
We responded:
"Thank you so much for sharing your experience we greatly appreciate your trust in our team for your insurance needs"
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Daniel Allen

April 7, 2025

5  out of  5
rating by Daniel Allen
"I have used Brent Hershey State Farm for years and they are always so helpful. I needed to adjust some coverage today and Logan was extremely helpful! I can't say enough good things about them."
We responded:
"We appreciate your years of support and trust in our team for your Insurance "
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Brenda Lipes

April 6, 2025

5  out of  5
rating by Brenda Lipes
"Great customer service!"
We responded:
"Thank you for sharing your experience!"
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Katrina Barnett

April 3, 2025

5  out of  5
rating by Katrina Barnett
"Logan was so helpful and went the extra mile. Thank you."
We responded:
"We are excited she was able to go above and beyond thank you."
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Alyce

March 29, 2025

5  out of  5
rating by Alyce
"The best."
We responded:
"Thank you for your positive 5 star review"
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Travis Iipes

March 28, 2025

5  out of  5
rating by Travis Iipes
"Best agency in Virginia! Great team to work with!"
We responded:
"We completely agree Travis thank you for sharing "
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Todd Norvell

March 28, 2025

5  out of  5
rating by Todd Norvell
"Brent and Logan are always looking for ways to help our family . A++!"
We responded:
"Thank you for sharing your experience Todd we greatly appreciate your trust in our team!"
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Sheila

March 26, 2025

5  out of  5
rating by Sheila
"Ryleigh was incredibly helpful and got me the information I needed very quickly. Additionally, she answered all my questions and was able to figure out what I needed being very conscientious of my budget! I really appreciate her help."
We responded:
"Thank you so much for sharing your experience with our team! We are so excited Ryleigh was able to assist you with all your insurance related needs. It’s our pleasure to serve you!"
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Justin Creech

March 19, 2025

5  out of  5
rating by Justin Creech
"Phenomenal crew, love this agency!"
We responded:
"Thank you Justin for trusting our team! We appreciate you"
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chelseaG16

March 17, 2025

5  out of  5
rating by chelseaG16
"Ryleigh was fantastic! She was so helpful with going over my existing policies and providing information I requested in new ones. Very friendly and enjoyable to talk to. I love being a State Farm customer! Also, there’s the cutest office representative ever, photo attached."
We responded:
"Thank you so much for sharing your experience with our team. We are so grateful that you trust us and choose to allow us to assist you with your insurance needs."
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Matthew Baker

March 14, 2025

5  out of  5
rating by Matthew Baker
"Matt did a fantastic job with a beautiful smile on his face! Very knowledgeable and timely service."
We responded:
"Thank you so much for sharing you 5 star experience!"
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Sabrina Entsminger

March 12, 2025

5  out of  5
rating by Sabrina Entsminger
"The BEST customer service I’ve ever experienced. Logan really makes you feel like a person not just a number. She’s very knowledgeable, thorough, and dedicated. I love that she is personable and truly cares about others and their needs. She’s so easy to talk to, I consider her a friend vs insurance representative and that means a LOT!"
We responded:
"Thank you for your kind words we appreciate your support"
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Rick P

March 1, 2025

5  out of  5
rating by Rick P
"It was nice to see State Farm represented at the Dawgs hockey game. Due to the recent storm damage I’ve been in contact with State Farm quite a bit recently, and they took great care of me so here is my shout out with a thumbs up.."
We responded:
"Thank you Rick for sharing your experience with State Farm. We love supporting our community where ever we can."
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Tim Lucas

March 1, 2025

5  out of  5
rating by Tim Lucas
"Awesome service"
We responded:
"Thank you for your kind words and 5 stars we appreciate you trusting us with your insurance needs"
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Heidi Reynolds

March 1, 2025

5  out of  5
rating by Heidi Reynolds
"Love having the opportunity to get RYD autographs. Thanks for the support!"
We responded:
"We love supporting our local community thank you for coming out and supporting our team"
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Mary Jo Fanning

February 9, 2025

5  out of  5
rating by Mary Jo Fanning
"Brent, Logan and Matt always go above and beyond for their clients. Would not dream of going anywhere else!"
We responded:
"Thank you so much we greatly appreciate you and are grateful for your trust in our team"